Frequently Asked Questions
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Find answers to the most common questions about our services, Hajj, Umrah, flights, hotels, and visas.
Hajj Frequently Asked Questions
Hajj 2025 is expected to begin on approximately June 26, 2025 (8th Dhul Hijjah) and end on July 1, 2025 (13th Dhul Hijjah), depending on moon sighting.
Hajj package costs vary from $6,999 to $13,999 depending on accommodation, duration, and services included. Contact us for detailed pricing.
Required vaccinations include Meningococcal (mandatory), COVID-19, and seasonal influenza. Consult your doctor 4-6 weeks before travel.
Women under 45 require a Mahram (male guardian). Women above 45 may travel in groups with proper documentation.
We offer flexible payment plans with initial deposit and installment options. EMI facilities are available through partner banks.
Umrah Frequently Asked Questions
Umrah typically takes 2-4 hours to complete, depending on crowd levels and individual pace.
Yes, Umrah can be performed year-round, except during the Hajj days (8th-13th Dhul Hijjah).
Winter months (Nov-Feb) offer pleasant weather. Ramadan is most blessed but crowded. Summer offers budget-friendly options.
Women should wear modest, loose-fitting clothing covering the entire body except face and hands. Abaya is commonly worn.
Flight Booking FAQs
Book 6-8 weeks in advance, be flexible with dates, consider weekdays, and contact us for exclusive discounted rates.
Umrah packages typically include 30-40kg checked baggage and 7kg carry-on. Additional baggage can be arranged.
Yes, based on airline policies. Some fares are non-refundable. Our team will guide you through the process.
Visa Services FAQs
Standard processing takes 10-15 days, express processing 5-7 days, and urgent processing 2-3 days.
We maintain a 95% success rate across all visa types due to our expert document checking and embassy submission process.
Documents include: valid passport, photos, flight itinerary, hotel booking, bank statements, and employment letter. Our team provides a complete checklist.
Still Have Questions?
Our customer support team is available 24/7 to answer all your questions.